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Terms and Conditions
Agreement between Users and Zaradigm.com
Privacy
Your use of zaradigm.com is subject to Zaradigm’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting zaradigm.com or sending emails to Zaradigm constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Confidentiality
Conversations between the Client and Coach are confidential. The Client can choose whether to release their own insights gained from their coaching with others. Documents shared on the Coach platform by the Coach are not to be released by clients to third parties without express permission in writing by the Coach. Documents shared by the Client are not to be shared with third parties without express permission in writing by the Client, with the exception of a Client expressing a danger to her-/himself or the public. In such a case, only officially trained and acknowledged entities entitled to help would be notified.
Some of our materials are shared with third-party permission or licensing. Clients are not permitted to share this information with others without written permission from Zaradigm, LLC, or they will be held financially liable in the case of a legal dispute arising from their sharing of such materials.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Zaradigm is not responsible for third party access to your account that results from theft or misappropriation of your account. Zaradigm and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Account Access For Coaching Clients
Coaching clients will receive notifications if their last completed appointment was over 21 days ago to prevent automatic account deactivation. Deactivated accounts can be reinstated within 48 hours if the client has an active coaching agreement that has not expired and is in good standing. Clients are responsible for internet and phone access to use the coaching calls and access to the coaching platform.
Children Under Thirteen
Zaradigm does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use zaradigm.com only with permission of a parent or guardian.
Coaching Schedule
Sessions can be booked as close as every two days, or once a week, or as far as three weeks apart. All sessions must be booked within the time frame related to the service you have purchased. The agreement expires after this time frame (e.g., today’s date listed above, plus the number of weeks stated under “Covered Services”), and unused sessions are permanently lost (not refunded).
Clients self-schedule coaching appointments via the coaching portal at the available times. Please dial the number or use the meeting link your coach provided in your appointment details at the time of the appointment. Please book all allocated appointments based on your package in the time period for which they apply. For example, if a coaching subscription includes two appointments per month, you will need to use these appointments in that month. Unused time for these appointments does not carry over to future months and is non-refundable. We make it easy to self-schedule appointments conveniently via the coaching portal and want our clients to take ownership of their coaching journey by scheduling time proactively. That said, should you run into technical difficulties, please reach out to your coach for help with scheduling.
Canceling and Rescheduling
To reschedule or cancel appointments, clients use the same system within a minimum of 24 hours of the appointment. No-show appointments and late cancellations are not refunded and count as occurred. Unused coaching sessions – whether due to no-show or failing to schedule appointments during the subscription period to which they are allocated – will also forfeit their usage (see “Booking Appointments”) and are non-refundable and non-recoverable. We cannot make up lost time.
Payments
Payments are due in full prior to any use of services. If fraudulent payments are made or payments are reversed after receiving service, additional fees are added and any remaining services are terminated. Bill collection will be outsourced to a third party. Delinquent accounts will lose access to the coaching platform until the payment is completed. If a client is in violation of this agreement and delinquent over thirty days, the customer agrees to be responsible for all costs of collection on unpaid balances including, but not limited to, 1.5% interest (18% annually), late fees, collection fees (up to 50%), court costs and reasonable attorney fees.
Cancellation/Refund Policy For Digital Products
All transactions for purchase of intangible products, pdf downloads, zip files, resource material, videos and any and all online content are made through payment gateways such as PayPal, Helcim, Quickbooks, or Stripe that use SSL encryption.
Since your purchase is a digital product, it is deemed “used” immediately after downloading or opening the file. All purchases made on zaradigm.com are non-refundable or exchangeable. Due to the digital natural of the products sold on this website, there is an absolutely strict no refund policy.
Zaradigm reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.
You can read our customer reviews on our website and we provide as much detail as possible about our products to help you make an informed purchase decision. For products that grant you PLR (private label rights) to use our content under your own brand: You have rights to use the content under your own brand as long as you do not resell the content in the same manner it was sold to you (to wholesale or sell as a PLR package).
We offer a conditional 30-day refund policy only to customers purchasing “business in a box” products from us. To qualify, you must provide: proof that you followed our steps or program requirements; CRM, website, social media and related records connected to the use of these products. We will examine your records and provide a decision within 30 days. However, by default, products purchased with installment payments, a.k.a. “buy now, pay later” payments (e.g., Klarna, Affirm, etc.) do not qualify for any refunds.
Price Updates
Prices for subscriptions, services, and other products we sell are subject to change. Clients will be given notice of such changes in the case of subscriptions before the next billing cycle. Purchased agreements are unaffected by price changes for the minimum duration of the agreement; meaning, a subscription signed for a three-month minimum term that runs indefinitely is protected for the first three months if that is the minimum term of the agreement.
Cancellations (for custom work)
Custom work includes consulting services, presentation design services, marketing, and project management services and any work that is tailored to your specific needs. Please note that once you have paid for custom work, we work quickly to discuss a completion date with you. If you change your mind and decide not to proceed with your order before we start the work, you must send us an email at ta***@za******.com within 4 hours to cancel and get a full refund as the time gets allocated to work on your order and cannot be used to serve other customers. After this time has passed, we are unable to issue a refund. It has helped many of our clients to write down their specific needs and expectations in the form of S.M.A.R.T. goals before placing your order to avoid the hassle of cancellations.
Links to Third Party Sites/Third Party Services
Zaradigm.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Zaradigm and Zaradigm is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Zaradigm is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Zaradigm of the site or any association with its operators.
Certain services made available via zaradigm.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the zaradigm.com domain, you hereby acknowledge and consent that Zaradigm may share such information and data with any third party with whom Zaradigm has a contractual relationship to provide the requested product, service or functionality on behalf of zaradigm.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use zaradigm.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Zaradigm that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Zaradigm or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Zaradigm content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Zaradigm and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Zaradigm or our licensors except as expressly authorized by these Terms.
International Users
The Service is controlled, operated and administered by Zaradigm from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Zaradigm Content accessed through zaradigm.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Zaradigm, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Zaradigm reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Zaradigm in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Zaradigm agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ZARADIGM, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
ZARADIGM, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. ZARADIGM, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZARADIGM, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ZARADIGM, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
Zaradigm reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Delaware and you hereby consent to the exclusive jurisdiction and venue of courts in Delaware in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Zaradigm as a result of this agreement or use of the Site. Zaradigm’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Zaradigm’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Zaradigm with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Zaradigm with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Zaradigm with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Zaradigm reserves the right, in its sole discretion, to change the Terms under which zaradigm.com is offered. The most current version of the Terms will supersede all previous versions. Zaradigm encourages you to periodically review the Terms to stay informed of our updates.
Disclaimer
You may already know this, but it is important to be mentioned here: Coaching is not therapy, counseling, advice-giving, mental healthcare, or treatment for substance abuse or any addictive behavior. The Coach is not functioning as a licensed mental health professional, therapist, or counselor. Coaching is not intended to replace counseling, psychiatric interventions, treatment for mental illness, and recovery from past abuse. As coaches, we are bound by a code of ethics and deep human care for your well-being – that means if we detect that a topic requires counseling, we will have to share that with you in our conversations so you can get adequate help where we are limited.
If you coach with us, you agree that you are fully responsible for your own choices, decisions, and well-being during your time of coaching. No guarantees are made as to the expected coaching outcome, and by agreeing to these Terms you understand that your commitment and cooperation in the coaching process are vital to the results.
Contact Us
View this information in the downloadable Terms & Conditions.
Last updated on August 19, 2024